FAQ

Both! Our in-person sessions are offered at our 905 S Missouri Ave Lakeland, Fl 33803 location. We offer virtual sessions as well through our HIPPA compliant telehealth Platform.

No. Our services are open to individuals from all backgrounds. Our Approach is Christian sensitive with the incorporation of prayer and the use of biblical principles. 

Christian counseling uses the same evidence-based therapeutic methods as traditional counseling, but it also intentionally integrates faith through prayer, Scripture, and a Christian worldview when appropriate. This approach treats the whole person—emotionally, mentally, physically, and spiritually—while traditional counseling generally focuses on psychological and emotional health without a faith-based framework.

We do not accept insurance. We have options for those who are not able to pay full service for their counseling sessions by providing financial assistance to cover some of the cost depending on the amount that the client can afford. 

All of our counselors are clergy either by ordination or commission. Our counselors carry the title as pastoral counselor as they demonstrate their commitment to a devoted lifestyle that honors God. Our Pastoral Counselors are trained to pray with each client during their session, use the Word of God as a standard and a basis of guidance as they support our clients through challenging situation. The Pastoral Counselors are prepared to give out scriptural homework that can better support the client as requested. The counseling model that our Pastoral Counselors are trained and certified in is called APS Temperament Model. The APS Temperament Model is a Christian-sensitive tool used to help people better understand how God uniquely designed their personality, emotions, communication style, and relational needs.

Financial assistance is available to help cover the difference between our standard session fee and the amount a client is able to afford. Through the generosity of our sponsors and donors, we are able to offer reduced rates to qualifying clients while ensuring our counselors are fairly compensated for their time and services.

Clients may express interest in financial assistance during the intake process by notifying our team and completing a brief Financial Assistance Interest Form. A decision will be communicated within one business day.

If a client is approved and funding is available, the approved rate will apply for the duration of the agreed-upon counseling plan. If a client is approved but funding is not currently available, they will be placed on a waiting list, and we will actively work with sponsors and donors to secure the necessary funds. If a client is not approved, they will receive an email within one business day outlining the reason for the decision, along with information about alternative options.

We support children as young as 7 years old, individuals, couples, pre-marital, marriage counseling, and families with concerns such as anxiety, depression, trauma, grief, relationship challenges, parenting support, life transitions, spiritual struggles, and personal growth. We also offer group counseling sessions for family counseling or other group systems. 

The purpose of the 45 minute consultation is for prospecting clients to ask questions, get an understanding of who we are and the resources that we have to aid in your situation and for us at Be Well Christian Counseling to get to know you a little better. During this time we give you space to share anything that you would like to share with us. We hope that any prospecting clients would use this time to see if this is something that they feel that would be a good fit for healing and support for their situation. 

Counseling sessions frequencies are based on the situation, the comfort and feasibility of the clients. We do not force clients to hold a certain frequencies of counseling sessions. After reviewing the intake forms our Pastoral Counselor will create a recommended counseling plan and share that with the client for approval to go forward details the frequency and focal points for healing and wholeness. 

For our children under the age of 13 we offer a 45 minutes sessions. All other individuals are offered a 60 minute or 90 minute session. 

Our current team of pastoral counselors does not hold license issued by the state, instead our couneslors are licensed by the National Christian Counseling Association. We do not use the term "Therapists" but proudly hold the title "Pastoral Counselors". 

Our Counseling Organization isn't partnered with any church or ministries but instead is a stand alone organization. We love to work with churches and ministries to provide counseling that the ministry leadership and be confident in for their members.